A woman from Seattle was humiliated by a bank clerk after refusing to believe that a check she was depositing was real.
Trish Doolin, 37, a black architect, recently moved to take a job with Nelson, Inc., based in the city.
It being her first week of work with the firm, her direct deposit had not yet been set up for her to receive her salary, so she took a regular check to a branch of Key Bank.
“I live in a world where, no matter what’s in my brain or purse, no matter how I wear my hair… I’m still black. People still clutch their purses when I walk past,” Doolin told Buzzfeed News after going public with her frustration on social media. KeyBank has since claimed to “not tolerate discrimination,” but Doolin is not convinced, and has reported that she will be switching banks.
Debates have now broken out over whether this woman’s treatment was in order, or borderline racist. Scroll down to find out more.
It all started when she entered the KeyBank branch to deposit her first paycheck from a new job…
Some people couldn’t agree more that her experience was a classic example of corporate racism.
‘When I realized that I was defending who I was, trying to prove to someone who didn’t know who I was, I knew I was being discriminated against,’ Doolin told BuzzFeed. ‘It was just completely demeaning.’
A short time later, Doolin called the bank on the phone to try and understand why she had been questioned in the manner she had.
The bank told her that they would have done the same to any customer and the branch agreed to release the funds into her account.
‘I live in a world where, no matter what’s in my brain or purse, no matter how I wear my hair, no matter how fabulous I look when I walk out the door, I’m still black,’ she said to BuzzFeed. ‘People still clutch their purses when I walk past.’
Key Bank has released a statement saying the company ‘values diversity’ and does not ‘tolerate discrimination’.
The company also stated that customers that are new to the bank may experience a longer hold period on their deposits for the first 30 days that their accounts are open.